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I have started with a triple package at Bell (TV/Tel/Internet) and my cost kept increasing from 130$--> 240$ now without any service change, improvement (I am still on 25mb for internet...). Since I contracted them 3 years ago, no offer, no benefit, but a decrease in...
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2.3
I didn't like
  • Unethical corporate behaviour
#1091133
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I decided to go with bell for tv, internet and phone, worst mistake I ever made, they offered me promos I never received and was then charged for them, and gave me promos I never asked for and was charged for them, and now refuse to credit me. Everyone I know with bell...
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1.0
I didn't like
  • Unethical corporate behaviour
  • Do not provide whayt eas offered
#1072875
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I was with Rogers for 10 years and decided to change services and go with Bell because they had a $200 Visa Prepaid gift card for new customers. So i decided to go with Bell. WORST DECISION OF MY LIFE! Its been over 4 months now and countless calls to Bell and still no...
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I didn't like
  • Customer service
#1066114
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Bell Canada Account Review

Bell Canada
#844719
1.0
Details
I'm on hold for the 4 time today. Bell is trying to scam money from me. Closed down the account in April. Was told the total amount that was needed to close the account. Paid it. Now bell wants cancellation fees of over 1000 dollars fordown the account.
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Advertised vs Delivered
Billing Practices
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Discounts and Special Offers
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Value for money
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Bell has the worst customer service I have ever seen in my life. ALL experiences with them are negative. The only reason I signed in with Bell was a sale they offered me on a mobile plan with data. They were only waiting until get a device update to drop my sale fee...
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1.0
I didn't like
  • Customer service
  • Unethical corporate behaviour
  • Customer relations
#1051513
Reply to reviews
i have never had such problems with reps on the phone, as i have had with Bell Canada everyone that i talk to has a different answer to my questions, are rude and very unprofessional. Furthermore when they tell you the manager will callback within 24 to 48 hours and...
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1.3
#1035807
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Is there any way to set up a class action lawsuit against BELL I live in Yukon where they are the sole provider .We have the slowest Internet for the most money. They have ripped off the Yukon Territory for the past 50 years. It would not be difficult to find enough...
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Anonymous
Bell ex-staff management

Please send your complaint to CRTC. This is the only way to get your message crossed. This is the only way the management at Bell be contacted by CRTC or government authority....

1.0
#957099
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TO whom it may concern: i have never had such problems with reps on the phone, as i have had with bell. everyone that i talk to has a different answer to my questions, even your so called managers are rude and very unprofessional. further more when we call up they tell...
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#942284
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Just had to cancel my Bell Fibe 50 internet after finding out that my internet package was not unlimited as promised by telephone by the customer service representative. The so-called loyalty/retention person continued to read from the script about what they could and...
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#935039
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TO whom it may concern: i have never had such problems with reps on the phone, as i have had with bell. everyone that i talk to has a different answer to my questions, even your so called managers are rude and very unprofessional. further more when we sign up they tell...
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1.0
I didn't like
  • Customer service
#921537
Reply to reviews
After being a loyal Bell Canada customer for over 20 years, Bell canceled my sympatico email without notice. The communication giant could not text, call or telephone to advise me that my email would be terminated because I went from a "land" internet system to a...
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#815040
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