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Get eveything in writting... | Bell Canada review from Montreal, Quebec

1.8
Details
spent 1.5 hours to negotiate. call hung up when time to finish the deal. they send quote confirmations with no amount. when I called back to get back to finish the deal... could not get back to the same individual. all was and additional 5.00 and could not do anything about it. I am moving my 2 accounts to Videotron. it is not the money, it is a business principle that theyt should do as what was said.
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#1732540 Review #1732540 is a subjective opinion of poster.
Service
Bell Canada Customer Care

Don't sighn up with bell canada

I cancelled my bell phone and went with rodgers.my last bill went from 200 to 700.they hit me with a 500 disconection fee.three months later im still gettin bills from them last one is for 93.75.i dont even have any services with them.u can call them every day they have no idea what ur talking about.there the kind of company that just keeps on billing u .u will have no choice but to pay these bills or u go to collections.the last bell Representative i talk to said they can only help me out if i sighn back up with them .lol.what a joke.u should be ashamed of urselfs bell canada.protect your self people stay away from bell canada or they will screw u over mark my words.
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#1677626 Review #1677626 is a subjective opinion of poster.
Reason of review
Problems with payment
Loss
$500
2.8
Details
I’ve requested that my money be returned for 11 years of being charged for 911 services which are not available where I live. This was after they lost a lawsuit brought against them for charging $15/ month for this service. It’s been 6 years and I’m still waiting. I...
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#1622851 Review #1622851 is a subjective opinion of poster.
Product
Bell Canada Account
Pros
  • Usually try to help and they service my area
Cons
  • Do not provide whayt eas offered
  • Customer relations
  • Employees hacked my phone and used my data
Reason of review
91
Loss
$1680
Preferred solution
Repay the 911 charges

They call every day (including Sunday) and leave no message. | Bell Canada review from North York, Toronto, Ontario

2.1
Details
Each and every day Bell Canada (name shows on screen) calls me and leaves no message. Actually, they use up my voicemail space with dead air -- some times three minutes of it. Never, in 12 months, have they left a voice message. I have not been a customer for a year and yet they continue to call. I don't owe money, I paid the hefty early cancellation fee with delight just to get away from them. It feels like harassment.
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#1596661 Review #1596661 is a subjective opinion of poster.
Reason of review
Constant telephoning without leaving a message. This is harassment!
Loss
$1
Preferred solution
Remove my phone number from your list and stop calling me.

In Collections after cancelling acct! | Bell Canada review from Toronto, Ontario

I had cancelled my Bell acct as I moved to a new address!, Returned my equipment and had service connected thru Bell at new place, only difference is that its in my wifes name. Get a letter(1st letter) that my account is owing $400 plus dollars and now im in collections????. Call Bell and got stonewalled!. Ask for a supervisor/manager and rep said they don't take calls???.Got him to escalate higher through their process and a manager was supposed to call me, but no call?. I have cancelled all my business with them. What can I do???
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#1564101 Review #1564101 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$450
Preferred solution
Full refund
1.0
Details
I changed service providers from Bell Canada to Comwave. A (Bell) technician arrived (May 7th, 2018) switched my phone and internet to Comwave. Comwave mailed the required black boxes and cables with instructions which arrived a few days later. I installed the boxes...
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#1517512 Review #1517512 is a subjective opinion of poster.
Service
Bell Canada Bundle
Cons
  • Do not provide whayt eas offered
  • Customer service
  • Unethical corporate behaviour
Reason of review
Return, Exchange or Cancellation Policy
Tags
  • Inflated Costs

Complaint | Bell Canada review from Surrey, British Columbia

hi i bought google and iphone xr date 28 march 2019 and rought time 6.45pm and store employee told me you can pick up one phone store different location but still happy then i went other store location pick up iphone xr. i asked manager can you please exchange my google pixel 3 to google pixel 3( xl) . manager told me not that not policy. i am using only 30 mint . i asked two times still same answer then next day i called bell customer service he/she told me not that your right within 10 days you can exchange. my bad luck phone fell down in ground some scratch in corne i am truck driver . end of day i went to store he/she told me not your has scratching . that mean bell customer service is very poor. he was not respect customer
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#1503529 Review #1503529 is a subjective opinion of poster.
Service
Bell Canada Phone Service

Horrible people running Bell. | Bell Canada review

If your thinking of switching over to Bell..... don't do it. My promotion was $100 per month for one year, I ended up paying about $3500 hundred for the entire year. The people running that company gauge you until you have nothing left. Their Customer service is awful and they have absolutely no loyalty as they will suspend you for a non payment in a heart beat. Do NOT sign up with Bell!!!
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#1483325 Review #1483325 is a subjective opinion of poster.
Reason of review
Poor customer service

Terrible Customer Service | Bell Canada review from Toronto, Ontario

1.0
Details
We are forced to use Bell Canada since our condo in Toronto has a contract with them. They have installed their new fibre network service. It is constantly breaking down. They refuse to send out a repairman but insist they can do the repairs over the phone. Our TV, telephone and WiFi are constantly not working. I have to reboot the TV almost every day and it still has really poor reception. At one point our phone was not working for almost a month. We have had to pay for "spiders" to increase coverage and our TV reception is till very poor when it works. The reception is so poor we are unable to watch TV. Avoid them if at all possible!!!
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#1436651 Review #1436651 is a subjective opinion of poster.
Service
Bell Canada Customer Care
Cons
  • Shell game customer service
  • Customer relations
  • Do not provide whayt eas offered
Reason of review
Poor customer service
Preferred solution
Send out a repairman to fix my service.
Tags
  • Fibe TV

Pre-paid Gift Cards | Bell Canada review from Toronto, Ontario

Several letters sent but not even a single reply Secondly there is no email ID of the Blackhawk is available and searching Thru all the sources but could not find
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#1393401 Review #1393401 is a subjective opinion of poster.
Service
Bell Canada Customer Care
Reason of review
Poor customer service

Contact Bell Canada Customer Service

Website:
Mailing Address:
19th floor 160 Elgin St.
Ottawa, ON K2P 2C4
Phone:
(800) 667-0123
All Bell Canada Contacts

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I got a guy to fix my car on offer up. I drop my car to his house and he promised to finished with in a week. I waited 23 days never fix the car and he keep ignoring my phone calls.finally I call to the police and they help me to tow it with my own experience. I lost...
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#1367326 Review #1367326 is a subjective opinion of poster.